Data Deletion
You can have your data removed from HarmonyPro at any time. There is never a charge for this.
Disconnecting a social account
If you connected an Instagram, Facebook or LinkedIn account and you only want that connection removed:
- Sign in to HarmonyPro.
- Open Settings → Connected Services.
- Find the account and choose Disconnect.
This deletes the stored access and refresh tokens immediately and ends our access to that account. Posts already published to that account stay published — you can remove them on the platform itself.
You can also do this from the platform’s own settings: in Facebook, under Settings & Privacy → Settings → Apps and Websites, remove HarmonyPro. Doing it there notifies us automatically and we delete the tokens on our side.
Deleting your user account
Email hello@harmonypro.co from the address on the account, with the subject “Delete my account”. We will confirm your identity, delete your user record and your personal information, and confirm when it is done — ordinarily within 30 days.
One thing to know first: business records you created inside a workspace — deals, songs, contacts — belong to that workspace, not to you personally, and deleting your account does not remove them. If you need those removed too, the workspace owner has to ask.
Deleting an entire workspace
If you are the owner of a workspace and want everything in it removed, email hello@harmonypro.co from your owner account with the subject “Delete my workspace” and the workspace name. We will confirm you own it, and then delete its records — deals, songs, contacts, documents, connected-account tokens and members — within 90 days.
Export your data first if you want to keep it. We can help with that; deletion is not reversible.
What we may keep
After deletion we retain only what we have to: billing and tax records required by law, and security logs needed to protect the service. These are kept for the period the relevant law requires and then removed.
If you are not a HarmonyPro user
Your details may be in HarmonyPro because one of our customers — a licensing company you have dealt with — added you as a contact. That customer controls that record. Email hello@harmonypro.co and we will pass your request to them and help them action it.
Questions about this page? Email hello@harmonypro.co.